Touchpoint 4#2 - Service Design on Stage

Service Design Network | SDN Birgit Mager Jesse Grimes Shelley Evenson Markus Hormeß Adam Lawrence


Touchpoint 4#2 - Service Design on Stage

Touchpoint 4#2 - Service Design on Stage

  • Title: Touchpoint 4#2 - Service Design on Stage
  • Author: Service Design Network | SDN Birgit Mager Jesse Grimes Shelley Evenson Markus Hormeß Adam Lawrence
  • ISBN: null
  • Page: 143
  • Format: Kindle Edition



Touchpoint Vol 4 No 2 focuses on the connection between service design and the performing arts Services and performing arts have many things in common both are ephemeral, made up of processes, depend on people to fulfill a variety of tasks which add up to a bigger picture, and both are planned with the help of tools such as storyboards, scenarios and customer journeys.Touchpoint Vol 4 No 2 focuses on the connection between service design and the performing arts Services and performing arts have many things in common both are ephemeral, made up of processes, depend on people to fulfill a variety of tasks which add up to a bigger picture, and both are planned with the help of tools such as storyboards, scenarios and customer journeys It is of course possible simply to compare the two disciplines In this issue of Touchpoint, however, the main goal is to have a look at those processes which can be applied or transferred from the one field on to the other A good Service Design project, much like a good acting performance, requires a preparation which is based on experience So let us find out what we can learn from the world of performing arts.


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  • ☆ Touchpoint 4#2 - Service Design on Stage || ↠ PDF Read by Ù Service Design Network | SDN Birgit Mager Jesse Grimes Shelley Evenson Markus Hormeß Adam Lawrence
    143 Service Design Network | SDN Birgit Mager Jesse Grimes Shelley Evenson Markus Hormeß Adam Lawrence
  • thumbnail Title: ☆ Touchpoint 4#2 - Service Design on Stage || ↠ PDF Read by Ù Service Design Network | SDN Birgit Mager Jesse Grimes Shelley Evenson Markus Hormeß Adam Lawrence
    Posted by:Service Design Network | SDN Birgit Mager Jesse Grimes Shelley Evenson Markus Hormeß Adam Lawrence
    Published :2019-03-01T01:17:47+00:00