The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win

Gene Kim Kevin Behr George Spafford


The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win

The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win

  • Title: The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win
  • Author: Gene Kim Kevin Behr George Spafford
  • ISBN: 9780988262577
  • Page: 473
  • Format: ebook



Bill is an IT manager at Parts Unlimited It s Tuesday morning and on his drive into the office, Bill gets a call from the CEO The company s new IT initiative, code named Phoenix Project, is critical to the future of Parts Unlimited, but the project is massively over budget and very late The CEO wants Bill to report directly to him and fix the mess in ninety days or elseBill is an IT manager at Parts Unlimited It s Tuesday morning and on his drive into the office, Bill gets a call from the CEO The company s new IT initiative, code named Phoenix Project, is critical to the future of Parts Unlimited, but the project is massively over budget and very late The CEO wants Bill to report directly to him and fix the mess in ninety days or else Bill s entire department will be outsourced With the help of a prospective board member and his mysterious philosophy of The Three Ways, Bill starts to see that IT work has in common with manufacturing plant work than he ever imagined With the clock ticking, Bill must organize work flow streamline interdepartmental communications, and effectively serve the other business functions at Parts Unlimited In a fast paced and entertaining style, three luminaries of the DevOps movement deliver a story that anyone who works in IT will recognize Readers will not only learn how to improve their own IT organizations, they ll never view IT the same way again.


Recent Comments "The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win"

Honestly, it reminds me of an Ayn Rand book.For every time I'm impressed how calm, kind and reasonable the protagonist is, there's another time how I'm shocked at how vindictive and petty the book (if not the protagonist directly) is to the people that seem to be standing in the way of the protagonist. Right now, it's security professionals, but a couple of chapters ago it was project managers, then developers, and then the CEO. No-one in those departments has any sympathy for the protagonist, n [...]

Bill Palmer gets thrust into the CIO position at Parts Unlimited and has 90 days to make chicken salad out of chicken shit or the entire IT department gets outsourced. Does Bill have what it takes?Confession Time: I've worked in IT for the past fifteen years. When the CTO of the company I work for strongly recommended all IT personnel read this, I bit the bullet.Remember those after school specials that were some kind of lesson with a flimsy story wrapped around it? That's pretty much what this [...]

See more of my reviews at Bettering Me Up.I know what you're thinking.Wow. A fictionalized account of ITIL and Agile methodologies. That sounds soexciting.But it is!Imagine my surprise when I was completely sucked into Bill's world Operations isn't always a fun place to work: servers crash; applications freeze; vulnerabilities are everywhere; and customers--both internal and external--scream for support.So how to you manage all of the Work in Progress (WIP), emergencies, and planned work? It's e [...]

to be honest, I'm a bit embarrassed how much i enjoyed this book! It's basically a business/IT management book thinly disguised as a novel, but i must say it's very well done. It's such niche subject matter that i'm not sure anyone outside of an IT Ops role would appreciate it, but i genuinely learned a lot about how IT needs to integrate within business goals to actually achieve anything, that it doesn't exist in a vacuum, and if it does, then something is seriously out of wack. It preaches goo [...]

Imagine an Ayn Rand novel where John Galt gives stilted lectures about ITIL and lean manufacturing instead of objectivism.Update: It's not a great book, but if you're working in a dysfunctional IT environment and never manage to make it through any of the traditional business/tech books that could help you this would be a great place to start. Just promise you you won't stop here either. Another update: bumped up to three stars, I've read some two star stuff lately and this isn't that.

This is the unicorn we'll be all hunting for the next 5+ years. De Marco's The Deadline finally found his spiritual successor. Don't take this book too literally, like a prescription of rules to follow. The change that they're able to achieve in the book in the given timeframe is, well, quite unrealistic. Most companies don't face extinction and are not forced to reevaluate the way value is delivered. And if they do, changing the whole value stream and culture of a company is probably something [...]

Calling this a DevOps book is an understatement. The key to the company's success in the book wasn't automation or continuous delivery. What made the success transferable from the manufacturing plant floor to knowledge work was subordinating success criteria to top business measurements and rigorous application of the Theory of Constraints to achieve it. Of course, automation and continuous delivery are necessary intermediate steps for most traditional IT organizations on that journey.The whole [...]

This is the first book I've read cover-to-cover in an extremely long time. And what follows in this review are less my final impressions and more the way the book hit me as I dove into it. I still believe my criticisms are valid, but they have less impact on my enjoyment and my ability to absorb the interstitial lessons than I had expected. You are so forewarned. As I'm reading the first few chapters, this book reminds me of my attitude towards the Agile Manifesto these days - "nobody understand [...]

The copywriter gave up on p150, and so should you. Things start to go downhill when "illusive" replaces "ellusive", and the grammatical eccentricities snowball from there.But wait, you ask if I stop now, how will I learn whether Bill masters the Three Laws? Will he develop a Mutually Supportive Working Relationship with the Information Security Officer? Will the Enigmatic guru, Erik, request an olive in his martini? Why Does This Book Make Me Want To Capitalize Everything? And however is Bill g [...]

OK. So it's not The Goal. The inspiration and the parallels are obvious (even explicit) and the story is entertaining but personally I didn't find it as ground-breaking. It can be very good for people to get a basic understanding of the many concepts (flow, WIP, TOC, systems thinking, ) The focus of the book is firmly on the operational side of IT and any parallels with software development must be taken with care.

the prose was horrible - several very disconcerting shifts in tense were the least of it. and what did it teach me? that if I'm not in upper management nothing I do matters and I can't fix any of the problems plaguing my work. but if upper management just reads this book we will all go to a happy place and no one will balk except the moustache twirling villains who will either be fired or be reborn as if from a cocoon into their true form

This book garnered lots of attention, which I mostly think because the subject matter is dry and there aren't many books on the overall topic. The contrived company and scenarios in this book are far to simple, I didn't like the delivery mechanism for covering the tenets of the DevOps approach. I wouldn't work in these conditions, and neither should you. Go find a place that appreciates you and the important work of IT, if you find yourself relating to closely to these shallow characters.Some of [...]

If looking for a "novel", this book will not get anything more than a 2 star from me. Very straight forward and simple story telling. But If you are in IT, this is an 5 star!If you are a professional IT operation guy, this book is like reading a diary of your own and will guide you the way. If you are a newcomer to IT this shows you the underlying principals of some ITIL operational concepts. Highly recommended if you are in IT.

Great read, wonderful description of IT. As a novel quite OK.

Anyone working in IT can benefit from reading this bookI probably shouldn't have considered it a comedy but there were so many scenarios I read where I found myself smiling, nodding and thinking, "That sounds about right." Kudos to the authors from showing the relevance of IT in the enterprise and how interconnected everything is that makes our businesses run. Additionally, great leadership skills highlighted by the main character, Bill. I think he'll be very successful!

Just like Tom DeMarco's Deadline almost two decades ago this is an absolute must read for everyone who's even remotely involved with IT, management, and operations in any kind of business in this day and age.

Now this was a real treat for an IT guy! Finally I felt how the world sees us.On a superficial, "Hey, IT guy!", everyday level.On a deep, "Only IT guys know" level.On a management, "What do you do, and do we even need you?" level.On a spousal, "Are you still in the office?!" level.I guess it's easier to see when things are happening to someone else.Beware, for this will be just an average novel for non-IT people. Perhaps even less-than-average, as there's no standard plot you may expect.But IT g [...]

I have to admit something, I love case studies. When a software development book starts throwing out "examples" of the methodologies being discussed, I tend to get interested in the story. I start paying closer attention. If they're well-written, I get very interested. Generally, I find myself wanting more. Naturally, I don't get this - the book is a dry technical reference on software development practices and not a novel. The fiction interspersed within is meant to keep you interested.The Phoe [...]

This is a novel about a company in crisis because IT and software development form a bottleneck for every aspect of the business. The rest of the business has blinders on, and doesn't even really understand their dependencies on IT and software. Sound familiar?The CEO brings in a potential new board member who enlightens the VP of IT in "lean" methodologies for IT.For those of us devoted to agile methodologies in software, there is not a lot that is surprising in matter of detail. But the big pi [...]

I truly enjoyed this book and the way in which it was written.Written as a novel, I could feel parts of my life in the book. I could relate to various characters/roles from positions I've worked in.It also highlights things I've come to learn as problems.I think this is a great book, not only for IT professionals or managers, but for every manager in your business, and every IT/Dev employee to read. This will give you a better perspective on what is needed to succeed.It is not simply about doing [...]

A colleague of mine loaned me this book as we are going though deep discussions on how to adopt a DevOps model for our team's work. I'm already a believer in the methodology and I didn't need to be sold on it. He spoke highly of the book, and so this weekend I finally sat down to read it.But I was very skeptical. Very. A novel about IT? Ugh. I love to read. I love tech. I've worked in IT for more than a decade, but this did not seem like a good idea.I was wrong.It's not fine literature. It won't [...]

when i dove into this book, i thought i had an idea, i thought it's inspiring, tutoringhing, it's just plain boring, it talks about working.terally working, in a cubicle , the kind of thing you read your entire life NOT to do, or even to escape it, it's like doing work with your eyes ( or in my case ears because i was listening to the audio) , i have no idea who would read this, it might appeal to some people, but i don't think that that kind of working people have the time to read this kind of [...]

This is a great book for IT folks.In case you worked (or still works) in a big company with lots of ITIL things that holds the development, this book will be like home for you.It is a typical hero's journey and the characters are not so well developed (IMO) but the story is still good to follow. I've created many ideas for the ending and none of them were true, it made me give credits to the authors for not make it obvious.The book is a fictional novel but it has some truth in it. ;)

Amazing and remarkable read! As a novel it involves a good piece of fiction which makes reading so amusing and helps to present the lean ideas in a very refreshing way.

This is one of the most inspiring books I've read since "Deadline" from Tom DeMarco.

Esistono questi libri che ti spiegano l'ultima teoria di come si deve gestire un'azienda per lavorare meglio e (ovviamente) aumentare il profitto. Ricordo il mantra (in Fiat, negli anni '90) della "Qualità Totale". Oggi si parla di DevOps, integrazione di Development e Operation. La teoria ha un suo sano buon senso, il difficile è, secondo me, calarla nella caotica realtà di un'azienda reale. Il bello del libro è che cerca di fare proprio questo, infatti è in forma di romanzo (neanche malac [...]

I am not sure that everyone working in IT would benefit from this book. If you already work in a serious company, I think there is not much to takeout from this book that you not already do or know. Nonetheless, it presents some good practices for devops that would benefit anyone working in a problematic IT team in an easy to absorb way.It is just a novel that presents the "heroic" accomplishments of an IT team in a large company. It felt a bit exaggerating about what they did and how. What I en [...]

Love this book for every reason I didn't think I would get out of it when I started it. Picked it up on a friend's rec. I've read other biz books including those that focus on IT, but what I really enjoyed with this one is that it told a story rather than lectured. About half-way through I switched from being entertained to thinking more about my process (creating an info product an online video course) and how I can improve it. The story part of the book helped me personally because while I get [...]

This is a great book and a must read for any IT professional or manager. Anyone who ever worked for a medium to large organisation will immediately identify themselves with the situations described in the book. If you are not familiar with Lean, Theory of Constraints, Agile methodologies, and DevOps, you have an extra motive to read this book. But if you are already familiar with those things, you should read this book anyway, purely for the entertainment value. I'm sure you will learn a few goo [...]

Not the best narrative writing style but gets the message across in a digestible way. Great way to introduce IT Management, DevOps and Lean culture to new inductees. All levels of IT and management will find some usable takeaways for their daily work and responsibilities.


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    Posted by:Gene Kim Kevin Behr George Spafford
    Published :2018-06-10T18:39:13+00:00